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IVIS - Trust & Assurance Programs Policy

Trust & Assurance Programs Policy1. Purpose2. Trust Framework3. Third-Party Certifications & Attestations4. Client Assurance Practices5. Assurance Governance Board6. Continuous Improvement7. Client Confidence Measures

Trust & Assurance Programs Policy

Effective Date: July 22, 2025

Last Reviewed: July 22, 2025

Contact: [email protected]

1. Purpose

IntelliVersal Integrated Solution (IVIS) is committed to earning and maintaining the trust of its clients, partners, and regulators. This Trust & Assurance Programs Policy outlines our commitment to independent verification, transparency, and compliance through formalized assurance programs, audits, certifications, and reporting structures.

2. Trust Framework

IVIS builds assurance across five core pillars:

  • Transparency: Open documentation, audit results, and real-time reporting
  • Accountability: Clearly defined controls, escalation processes, and risk registers
  • Independence: Third-party certification and external audits
  • Resilience: Continuous improvement through stress testing and business continuity planning
  • Compliance: Alignment with global frameworks like ISO, GDPR, and SOC 2

3. Third-Party Certifications & Attestations

We engage with certified auditors and governance bodies to maintain the following:

Standard / Certification

Description

Frequency

ISO/IEC 27001

Information Security Management System (ISMS)

Annual Audit

SOC 2 Type II

Security, Availability, Confidentiality

Annual Review

GDPR Compliance

EU Data Protection & Privacy Law

Ongoing

NIST Cybersecurity Framework

U.S.-based standard for risk controls

Internal Review

 Clients may request audit summaries via NDA.

4. Client Assurance Practices

  • Client-Facing Audit Support: Audit assistance and documentation sharing under NDAs
  • Risk Disclosure Reports: Proactive reporting of material incidents and mitigation
  • SLAs & Penetration Tests: Performance guarantees and external pen-testing
  • Platform Status Updates: Real-time system health dashboards for enterprise clients

5. Assurance Governance Board

The Assurance Governance Board (AGB) at IVIS is composed of security leads, legal advisors, and IT auditors responsible for:

  • Reviewing third-party audit findings
  • Approving external disclosure statements
  • Coordinating business continuity drills
  • Reporting directly to executive leadership

6. Continuous Improvement

Assurance programs at IVIS are not static. We conduct:

  • Quarterly internal audits
  • Annual incident response simulations
  • Monthly control assessments
  • Security roadmap reviews based on client feedback and risk assessments

7. Client Confidence Measures

  • Mutual NDA Templates: Ensuring bilateral data protection
  • Dedicated Trust Portals: Where clients can view certifications, logs, and SLAs
  • Zero Tolerance Policy for Concealment: Full transparency in case of failure or breach
  • Clear Chain of Custody: When handling sensitive client data or digital assets

Frequently asked questions

Trust & Assurance Programs Policy

Q1: Can IVIS share detailed audit reports with clients?

Yes, upon request and execution of a non-disclosure agreement (NDA), summaries and assurance statements can be provided.

Q2: How does IVIS ensure compliance with international standards?

We work with global certification bodies and legal advisors to maintain compliance with ISO, GDPR, NIST, and SOC standards.

Q3: What if a security incident impacts client systems?

Clients are notified within 72 hours, with full post-incident review, remedial steps, and updates shared via the Trust Portal.

Q4: How does IVIS keep assurance programs up-to-date?

Through a continuous improvement cycle including internal reviews, client feedback, red teaming, and executive oversight.

Q5: Is third-party risk managed within IVIS assurance programs?

Yes. Vendors and partners are subject to due diligence, access controls, and annual compliance checks.