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Process Automation Services

  IVIS Service Promise & Excellence


This service is backed by IVIS Enterprise-Grade Commitment to quality, security, and outcomes.

What You Can Expect:

  Audit-Ready Delivery – Designed to meet compliance from Day 1

  KPI-Based Execution – Every milestone tracked and measured

  Secure & Transparent – Data integrity and visibility built in

  Timely, Measurable Results – Business outcomes prioritized

  Integrated Support – Post-launch continuity and escalation-ready service

  Enterprise-Grade Assurance – Built for scale, regulation, and resilience

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IVIS service promise, technology service excellence, enterprise IT quality, client satisfaction, IVIS delivery standards, trusted IT solutions

What is Business Process Automation Services?


Business Process Automation (BPA) is the strategic use of technology to automate complex, rule-based, and repetitive business tasks—across departments, systems, and workflows.

At IntelliVersal (IVIS), BPA Services go beyond basic task automation. We build enterprise-wide automation frameworks that connect disparate systems, reduce human errors, increase operational speed, and ensure compliance—without compromising control or flexibility.

IVIS BPA Services Help You:

  • Automate repetitive, high-volume tasks
  • Streamline approvals, routing, and notifications
  • Integrate data across departments and systems
  • Ensure process compliance and documentation
  • Enable faster, more accurate decision-making

Business Process Automation, BPA, IVIS Automation Services, Workflow Automation, RPA, AI Automation, Enterprise Process Automation, Automation Consulting, Workflow Optimization, Robotic Process Automation
Key Characteristics

Attribute

Description

End-to-End Automation

Covers full processes from initiation to final reporting or handoff.

System-Oriented

Connects ERPs, CRMs, HRMs, legacy systems, and cloud platforms seamlessly.

Rule-Based Logic

Driven by business rules, workflows, decision trees, and exception paths.

Scalable Architecture

Designed to support enterprise-level complexity and volume.

Audit & Compliance

Ensures every action is logged, secure, and regulatory-compliant.

BPA vs. Traditional Automation

Feature

Traditional Automation

Business Process Automation (BPA)

Scope

Task-specific

End-to-end workflows

Integration

Minimal or manual

Cross-system and API-driven

Decision Logic

Static

Dynamic, AI-enhanced

Visibility

Low

Full dashboards, KPIs, audit trails

Scalability

Limited

Enterprise-grade

Business Process Automation, BPA, IVIS Automation Services, Workflow Automation, RPA, AI Automation, Enterprise Process Automation, Automation Consulting, Workflow Optimization, Robotic Process Automation

Workflow
Automation

Automate Repetitive Tasks

Decision
Acceleration

Speed Up Approvals

Compliance
Assurance

Ensure Secure Operations

System
Integration

Unify Business Platforms

Transform Workflows. Eliminate Bottlenecks. Achieve Operational Agility.

At IntelliVersal (IVIS), we deliver end-to-end Business Process Automation (BPA) services engineered for scalability, efficiency, and compliance. Whether you're streamlining back-office operations, automating high-volume tasks, or enhancing customer experience through AI, IVIS builds automation frameworks that elevate enterprise performance.

Core Capabilities

At IntelliVersal (IVIS), we deliver Business Process Automation (BPA) that goes beyond routine task elimination. Our core capabilities empower enterprises to streamline operations, enhance decision-making, and connect siloed systems through scalable automation frameworks.


Workflow Automation

We design intelligent workflows that automate rule-based and repetitive business processes. By using conditional triggers, approvals, and logical branching, IVIS enables faster, error-free execution of operational tasks—such as employee onboarding, invoice routing, and procurement approvals.


Robotic Process Automation (RPA)

IVIS deploys RPA bots that mimic human actions—like data entry, form submission, or report generation—across systems such as ERP, CRM, HR, and finance platforms. This frees up your team from manual, repetitive work while increasing accuracy and throughput.


AI-Driven Decisioning

We embed artificial intelligence into workflows to automate dynamic decision points. Whether it’s intelligent approvals, document classification, or customer behavior analysis, IVIS leverages machine learning algorithms and natural language processing to make your processes smarter and more responsive.


Document & Form Automation

Our intelligent document automation solutions use OCR (Optical Character Recognition) and IDP (Intelligent Document Processing) to classify, extract, validate, and route documents—like contracts, claims, and compliance forms—without human intervention. This reduces processing times and boosts compliance readiness.


Integration & Orchestration

We bridge the gap between disconnected systems by integrating them through secure APIs and middleware. This allows real-time data synchronization, system-triggered workflows, and seamless handoffs across departments—ensuring that your automation efforts operate cohesively across the enterprise.


Process Mining & Optimization

IVIS applies process mining tools to discover how work is actually done within your organization. We uncover inefficiencies, compliance gaps, and redundant steps—then use this insight to optimize and automate the most impactful business processes, driving measurable performance gains.

Industry Use Cases

Business Process Automation (BPA) is no longer a competitive advantage—it’s a necessity. Across industries, companies are dealing with increasing complexity, legacy systems, regulatory burdens, and growing pressure to scale without increasing overhead. IVIS enables organizations to break through these operational barriers with tailored, secure, and AI-powered automation frameworks. From finance to logistics, healthcare to manufacturing, IVIS builds industry-specific solutions that deliver real impact—fast.


Finance & Accounting


Business Challenges

• High volumes of transactions requiring manual reconciliation

• Risk-prone financial reporting and audit preparation

• Delays in invoice processing and approvals

• Inconsistent compliance across regions


IVIS BPA Solutions

• Automate accounts payable/receivable workflows and reconciliations

• AI-driven financial closing and real-time reporting automation

• Automated invoice scanning, matching, and approvals

• Embedded compliance controls and audit-ready workflows


Healthcare & Life Sciences


Business Challenges

• Inefficient patient onboarding and appointment management

• High error rates in claims processing and data entry

• Strict data privacy and HIPAA compliance demands

• Fragmented systems between providers, insurers, and regulators


IVIS BPA Solutions

• Automate patient registration, appointment scheduling, and reminders

• RPA bots for claims processing and EHR data transfer

• Secure, rules-based access control and encryption workflows

• Integration bridges between EHR, billing, and insurance platforms


Manufacturing & Industrial Operations


Business Challenges

• Manual inventory and production scheduling

• Errors in BOM (Bill of Materials) updates and change orders

• Procurement delays due to approval lags

• Disconnected systems from shop floor to ERP


IVIS BPA Solutions

• Automate MRP, work order routing, and inventory replenishment

• Intelligent workflows for engineering change requests and approvals

• Purchase requisition and vendor onboarding automation

• IoT-to-ERP integration for real-time data-driven decisions


Logistics & Supply Chain


Business Challenges

• Manual coordination between carriers, suppliers, and customers

• Paper-based customs documentation and shipment updates

• Lack of visibility across fulfillment and warehousing

• Complex route optimization for cost and time efficiency


IVIS BPA Solutions

• Automate shipment status updates, documentation, and alerts

• RPA bots for customs declaration and inventory synchronization

• Unified dashboard for tracking orders and delivery SLAs

• AI-powered route optimization and load balancing workflows


Retail & E-Commerce


Business Challenges

• Manual product catalog updates across platforms

• Inefficient order fulfillment and return handling

• Inconsistent customer service response times

• Disconnected loyalty, POS, and CRM systems


IVIS BPA Solutions

• Automate product listings, pricing updates, and stock syncing

• Workflow automation for returns, refunds, and restocking

• Chatbot and CRM-based automated customer engagement

• Integration of POS, inventory, and loyalty systems for personalization

Support and Resources

We are committed to providing exceptional support and resources to help you succeed with our platform.

Our support team is available 24/7 to assist with any issues or questions you may have, ensuring that help is always within reach.

Additionally, we offer a comprehensive knowledge base, including detailed documentation, video tutorials, and community forums where you can connect with other users and share insights.

We also provide regular updates and new features based on user feedback, ensuring that our platform continues to evolve to meet your needs.

How IVIS Solves BPA Challenges

BPA Challenges

Manual Processes Drain Productivity.

Challenge

Disparate systems and manual handoffs

Challenge

High error rates and delays

Challenge

Scalability limitations across units

Challenge

Lack of process visibility

Challenge

Resistance to change

Challenge

Compliance and auditability

IVIS Solutions

Automation That Drives Results

IVIS Solution

End-to-end automation with centralized orchestration across platforms

IVIS Solution

RPA + AI-driven workflows with validation logic and fallback handling

IVIS Solution

Modular automation frameworks with reusable components and dynamic scaling

IVIS Solution

Process mining tools integrated into automation dashboards

IVIS Solution

Change management + low-code interfaces for business-user collaboration

IVIS Solution

Automated logs, role-based access, and audit trail generation

IVIS BPA Delivery Lifecycle

At IntelliVersal (IVIS), our BPA delivery model is designed to ensure business alignment, stakeholder engagement, technical excellence, and measurable outcomes at every phase. From identifying automation opportunities to maintaining and scaling production-grade workflows, IVIS delivers with speed, precision, and compliance in mind.

Each phase is modular yet integrated—giving enterprises full control over their transformation journey.

1 Discovery & Process Mapping

We begin with an in-depth understanding of your business operations. Our team engages stakeholders to identify high-impact automation candidates by mapping current workflows, pain points, throughput gaps, and compliance requirements.

Key Activities:

  • Process walkthroughs and user interviews
  • Task time/cost analysis and volume tracking
  • Identification of automation-ready processes
  • ROI potential estimation and business case development
2 Automation Blueprint Design

Once candidates are selected, we design end-to-end automation workflows. These blueprints define triggers, rules, logic paths, exception handling, role-based access, and system integration points.

Key Activities:

  • BPMN-compliant flowchart modeling
  • Workflow configuration rules
  • Security and escalation paths
  • Alignment with compliance and control requirements
3 Development & Testing

Our cross-functional team builds, configures, and integrates the automation solutions using industry-leading BPA and RPA platforms. Rigorous testing ensures quality, security, and resilience before go-live.

Key Activities:

  • RPA bot development and system integrations
  • AI/ML model integration for intelligent workflows
  • User acceptance testing (UAT) and performance validation
  • Sandbox simulations with rollback testing
4 Deployment & Go-Live

Once validated, we deploy the automation into production. Rollout strategies include phased, parallel-run, or full-cutover approaches based on organizational readiness and risk profile.

Key Activities:

  • Deployment planning and change management
  • Go-live monitoring and hypercare period
  • Stakeholder training and knowledge transfer
  • Version control and rollback safeguards
6 Monitoring, Optimization & Scaling

After deployment, we don’t stop. IVIS provides continuous monitoring through dashboards and automated alerts. Using process mining, we identify opportunities to optimize and expand automation across new domains.

Key Activities:

  • Real-time KPI tracking and alerts
  • SLA monitoring and exception handling
  • Process performance tuning
  • Scale-out planning for additional departments and geographies

Business Process Automation, BPA, IVIS Automation Services, Workflow Automation, RPA, AI Automation, Enterprise Process Automation, Automation Consulting, Workflow Optimization, Robotic Process Automation

Tech Stack Snapshot

At IntelliVersal (IVIS), we are platform-agnostic yet capability-specific—leveraging a modular stack of tools, platforms, and technologies tailored to your infrastructure, regulatory needs, and scalability goals. Whether you're integrating legacy systems or deploying modern, AI-infused workflows, our tech stack supports secure, intelligent, and compliant automation across the enterprise.

Process Automation Platforms
  • Camunda, Kissflow, Nintex, Bizagi – For BPMN-compliant workflow modeling and orchestration
  • Microsoft Power Automate – For low-code automation within Microsoft ecosystems
  • Zapier, Make (Integromat) – For rapid workflow prototyping and system connectivity
Robotic Process Automation (RPA)
  • UiPath, Automation Anywhere, Blue Prism – Industry-leading bots for task automation
  • Microsoft Power Automate Desktop – For desktop-level and cloud-based RPA integration
  • Botpress, OpenRPA – For open-source, extensible automation bots
AI & Machine Learning Integration
  • TensorFlow, PyTorch, OpenAI APIs – For embedding ML models in decision workflows
  • Google Vertex AI, Azure AI Services, AWS SageMaker – For cloud-based AI model training and deployment
  • spaCy, Hugging Face Transformers – For NLP-driven automation like document triage, chatbots, and language understanding
Document & IDP (Intelligent Document Processing)
  • ABBYY FlexiCapture, Kofax, Rossum, Hypatos – For document classification, extraction, and validation
  • Tesseract OCR, Amazon Textract, Google Document AI – For open-source or cloud-native OCR and document parsing
Integration & Middleware
  • MuleSoft, Boomi, Apache Camel, WSO2 – For scalable API-based system orchestration
  • RESTful APIs, Webhooks, GraphQL – For direct application-to-application data flow
  • iPaaS Platforms: Workato, Tray.io – For fast, codeless cloud integration
Monitoring, Logging & Process Mining
  • Celonis, UiPath Process Mining, Disco, ProM – For process visualization, mining, and optimization
  • Grafana, Prometheus, Power BI, Tableau – For real-time metrics, KPIs, and performance dashboards
  • Elastic Stack (ELK) – For automation logs, security event tracking, and compliance observability
Security & Governance
  • OAuth2.0, JWT, LDAP, SAML – For secure authentication and role-based access
  • HashiCorp Vault, Azure Key Vault, AWS Secrets Manager – For credential and secret management
  • Audit Trails, Version Control, Activity Logs – For traceability and regulatory alignment

Business Process Automation, BPA, IVIS Automation Services, Workflow Automation, RPA, AI Automation, Enterprise Process Automation, Automation Consulting, Workflow Optimization, Robotic Process Automation

Why Choose IVIS?

Because we build intelligent, secure, and scalable automation solutions engineered for enterprise impact—delivered with precision from strategy to execution.

Enterprise-Grade Builds

Architected to scale across business units

Tech-Agnostic

We use the best tools to match your environment

Compliance by Design

Every workflow includes audit and security checkpoints

ROI-Driven Approach

Focus on measurable outcomes—time saved, cost reduced, accuracy gained

Cross-Functional Teams

Developers, process analysts, and domain experts collaborate from day one

Future-Ready Frameworks

Designed for adaptability, versioning, and continuous optimization


With IVIS, automation isn’t just implemented—it’s engineered to transform how your business operates at scale. 
Business Process Automation, BPA, IVIS Automation Services, Workflow Automation, RPA, AI Automation, Enterprise Process Automation, Automation Consulting, Workflow Optimization, Robotic Process Automation

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Frequently asked questions

Business Process Automation Services

1. How do I know which processes are suitable for automation?

IVIS conducts a discovery and process mapping phase to identify high-volume, rule-based, and error-prone workflows—ensuring automation is applied where it creates maximum impact and ROI.

2. What’s the difference between RPA and BPA?

RPA (Robotic Process Automation) automates individual tasks by mimicking human actions. BPA (Business Process Automation) focuses on automating entire workflows and connecting multiple systems. IVIS combines both for end-to-end automation.

3. Will automation disrupt my current operations?

No. IVIS uses phased or parallel deployment models with rollback options. We ensure minimal disruption through sandbox testing, user training, and live performance monitoring.

4. How secure is your automation framework?

IVIS builds automation with compliance in mind—incorporating access controls, activity logging, encryption, and audit trails. We support GDPR, HIPAA, ISO 27001, and other security standards.

5. Do you support legacy and cloud platforms?

Yes. IVIS offers hybrid integrations that connect on-premise legacy systems with cloud-native applications using APIs, middleware, and RPA—ensuring cohesive workflows across your tech stack.

6. How long does a typical BPA project take?

Smaller automation projects may take 3–6 weeks. Enterprise-scale rollouts can range from 3 to 6 months depending on complexity, number of systems, and change management needs.

7. Can IVIS help scale automation beyond one department?

Absolutely. IVIS builds modular, reusable frameworks that can scale horizontally across departments (e.g., HR, Finance, Logistics) and vertically across regions and business units.