Privacy Policy
Effective Date: July 22, 2025
Last Reviewed: July 22, 2025
Contact: [email protected]
1. Introduction
At IntelliVersal Integrated Solution (IVIS), your privacy matters. This Privacy Policy describes how we collect, use, store, and protect personal data when you interact with our platforms, products, websites, and services.
We are committed to complying with global privacy regulations including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant frameworks.
2. Information We Collect
We collect the following types of data:
a. Personal Information
- Full name, email address, phone number
- Job title, company name
- Billing and shipping address
- IP address and geolocation
b. Usage & Technical Data
- Device and browser type
- Pages visited and navigation behavior
- Log files and cookies
- App usage metrics and session duration
c. Client Data
- Custom data you upload or provide through our platforms (only processed per client instructions)
3. How We Use Your Information
|
Purpose |
Legal Basis (GDPR) |
|
Provide and operate services |
Contractual necessity |
|
Respond to inquiries/support |
Legitimate interest |
|
Marketing communications |
Consent |
|
Improve platform functionality |
Legitimate interest |
|
Legal and compliance purposes |
Legal obligation |
4. Cookies & Tracking
We use cookies and similar tracking technologies to:
- Recognize repeat visitors
- Save user preferences
- Measure engagement and performance
Users can manage cookie preferences through browser settings or opt-out via our Cookie Policy.
5. Sharing & Disclosure
We may share data with:
- Subprocessors under strict contractual agreements (see Subprocessors Policy)
- Legal/regulatory authorities if required
- Affiliates or service providers for operational purposes
We do not sell personal data.
6. International Transfers
Data may be processed in countries outside your jurisdiction. When this occurs, IVIS uses:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
- Additional safeguards such as encryption and pseudonymization
7. Data Retention
We retain personal data only as long as necessary:
- For the duration of services rendered
- As required by law or regulation
- Until consent is withdrawn (for marketing)
Data deletion requests are honored under GDPR and CCPA rights.
8. Your Rights
You have the following rights:
|
Right |
Description |
|
Right to Access |
Request a copy of your personal data |
|
Right to Rectification |
Correct inaccurate or incomplete information |
|
Right to Erasure |
Delete your data (“right to be forgotten”) |
|
Right to Data Portability |
Receive data in a portable format |
|
Right to Object |
Object to processing for direct marketing |
|
Right to Restrict Processing |
Limit how we use your personal data |
|
Right to Withdraw Consent |
At any time, without affecting prior usage |
To exercise any of these rights, email: [email protected]
9. Children’s Privacy
IVIS services are not intended for children under 16. We do not knowingly collect or process data from minors.
10. Data Security
We apply industry-standard safeguards:
- AES-256 encryption at rest and TLS 1.3 in transit
- Role-based access control and MFA
- Regular vulnerability scans and penetration testing
- Certified compliance with ISO/IEC 27001, SOC 2
11. Changes to This Policy
We may update this policy as needed to reflect changes in legal, technical, or business practices. The "Last Reviewed" date will be updated accordingly. Material changes will be communicated by email or platform notification.